Privacy Policy
Last updated: March 2026
1. Information We Collect
Prism Oracle collects the following information to provide our services:
- Reading Information: Name, birth month, and questions submitted for readings
- Account Information: Email, phone number, birth date, family information, and location (optional)
- Usage Data: Pages visited, reading history, timestamps, and device information
- Payment Information: Stripe handles all payment processing; we do not store credit card details
- Cookies: We use cookies for affiliate tracking (_mc_ref) and session management
2. How We Use Your Information
- To generate and deliver personalized readings
- To process payments through Stripe
- To improve and personalize your experience
- To send follow-up emails (with your consent)
- To track affiliate referrals
- To comply with legal obligations
3. Data Retention
We retain your data as follows:
- Reading Data: Retained for up to 5 years for personalization and analytics
- Account Data: Retained while your account is active; deleted upon request
- Cookies: Affiliate cookies expire after 30 days
- Payment Records: Retained per tax and legal requirements (7 years)
4. Your Rights
You have the right to:
- Request a copy of your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Data portability (receive your data in machine-readable format)
To exercise these rights, contact privacy@prismoracle.com
5. Data Security
We implement industry-standard security measures including HTTPS encryption, secure authentication, and restricted access to personal data. However, no system is completely secure.
6. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing
- Anthropic Claude: AI-powered readings
- Email Provider: For follow-up communications
These providers have their own privacy policies.
7. Contact Us
For privacy questions, contact: privacy@prismoracle.com